Tired of standing in line to renew the drivers’s license?
El Paso County is expanding its Southeast Motor Vehicle Branch at Powers Boulevard and Airport Road to accommodate an ever-increasing influx of customers at that location.
A third counter and increased waiting area will be added to the upper level where drivers licenses are renewed. The newly configured space is scheduled to reopen before Memorial Day.
“Our concept is we want to be customer friendly,” said El Paso County Clerk and Recorder Wayne Williams. “We own the building, so we want to maximize our use of it. The way it is now, people are lining up on the stairs so there is a safety issue. And it’s not very good customer service. We want to improve that and shorten the time people are in line.”
The Southeast Branch served 1,042 customers Wednesday at its drivers license and motor vehicle counters. For the year, it has accounted for 39 percent of customers served at the county’s four locations, making it the busiest. Other locations are Centennial Hall at 200 S. Cascade Ave., Union Town Center at 2447 N. Union Blvd., and the main Motor Vehicle office at the new Citizens Service Center, 1675 W. Garden of the Gods Rd.
Williams said the Southeast Branch will take advantage of space not being utilized on the upper level. While construction takes place on the upper level, the drivers license service will relocate to the ground level, temporarily decreasing the number of counters available.
The additional upper level space will also be used for early voting in elections.